JobBOSS | Ideas

Add a status of Cancelled to Sales Orders.

Currently the only option is to close or delete the Sales Order. The problem with deleting the Sales Order we then have no record of the order being cancelled. if we close it then it looks like it was an order that was completed unless we do an investigation on the actual order.

  • Andy Knebel
  • Oct 27 2020
  • Future Consideration
  • Attach files
  • Devid Halis commented
    9 Feb 09:38am
  • Tameilya Terrace commented
    28 Jan 02:23pm

    I would agree; now that we have CANCELLED as an option in Job Entry, the same CANCELLED option should be available in Sales Orders. Internally, we have decided to NOT start using CANCELLED (even tho' we would like to) because it we be confusing to be able to have a customer-cancelled order marked CANCELLED in a job, but a customer cancelled SALES ORDER still must have the status of CLOSED. Hopefully JobBOSS will be able to add the CANCELLED status option to Sales Orders in a future update/release.

  • Tyra Riley commented
    28 Apr, 2021 04:26pm

    I don't have the Cancel option in job entry, so Cancelled should also be added to Job Entry as an option.

  • Antun Gotovac commented
    25 Mar, 2021 02:46pm

    Should have been implemented when they created the Sales Order Entry module. They finally put this status in Job Entry module, but I guess they don't believe sales orders can be cancelled.

  • Guest commented
    28 Dec, 2020 05:14pm

    Great IDEA!~!!!