Bring back the guide button with links to short videos for the users just learning the software.
This feature was very helpful in our environment because of our high turnover rate on office staff. If they ran into a snag, they could click the button and watch a quick tutorial on whatever the are trying to do. I understand that the training puts money in ECI Softwares pocket, but it would not impact the bottom line to have the generic tutorials available to the users.
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Guest
- Sep 6 2019
- Will not implement
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Oct 7, 2020
Admin response
Hi James - thanks for submitting your idea!
At this time we are not considering adding the guide button back. However, with an active maintenance and support agreement, you have access to our on-demand training videos. You can email mfgtraining@ecisolutions.com to help you get started.
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