JobBOSS | Ideas

Detail Line Notes "External"

A majority of our customers are distributors who sell our products to end users. Those end users submit purchase orders to the distributor and then the distributor submits a purchase order to us. In some cases, the end user PO number must be on the pack list for receiving purposes on the customer end. There is currently no field on the sales order entry to put in a secondary PO number.

We were using the "Detail Line Notes - Internal" to input this second PO number, however since that was a bug, it was removed.

My suggestion is to add a secondary PO field on the general tab or to add a detail line notes - external field on the detail tab right beside the internal note per line item. This would allow users to input information (could be secondary POs, could be a notation, could be anything) that would transfer over to the pack list when it is shipped. It would also allow it to be specific to each line item.

I realize this may be an isolated issue, but some of our customers require this information to be present on the pack list. Our current work around will be to put this information in the extended description on each line on each sales order. Not much different than what we do now with the detail line notes - internal.

Hopefully other customers have some form of information needed similar to our scenario that would justify adding a button to the line or even better, adding second PO field to the general tab.


Thank you for considering this.

  • Shannon W.
  • Jan 4 2024
  • Future Consideration
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