The extended description has detailed product information that the shop needs to see. Currently we copy the extended description to the job notes area, but when the extended description gets changed, it also has to be changed in the job notes and is sometimes missed.
The Extended Description should also be brought over into a Purchasing (Purchase order) as well. I should not have to go back into the Job to copy the Extended Description on the order to my Vendor.
Absolute BS that this has been a known problem since at least 2017, has over 30 votes, and is marked only as future consideration. WHEN WILL THIS BE FIXED? Extremely inconvenient to have hand write the extended descriptions in on each printed traveler that comes across my desk for review.
Why have an Extended Description Field, if it does not print on the Traveler?
Our Shop has many parts that are manufactured from the description and no print is every made. Not having the full description print on the traveler causes extra work that leaves room for errors.
I had the same problem until I got Crystal Reports, you can download a free 30 day trial and then edit all the reports you want to change I saw such a need for it I just went ahead and bought it.. Its a little confusing to use at first but within an hour I had figured out how to link new databases and tables and get all the things I thought were missing on the traveler and restyle other reports to fit my needs. If all you needed was just the extended descriptions here is the standard traveler report file with just the Ext_Descriptions added It will show up in the Job Notes field. https://1drv.ms/u/s!AtMM6ahSBVWIaltnOB4-mRkSTms. Make sure you make a backup of the original file before you replace it with this one. Put the file in your Jobboss Server/Reporting Folder.